Terms of Service

SteadySay operator

SteadySay is operated from India. Formal legal entity, registered address, tax, and payment processor details are provided before paid checkout is enabled.

For legal notices, email legal@steadysay.com. For billing questions, email billing@steadysay.com.

The service

SteadySay provides desktop coaching and permitted conversation support using user-provided context, capture features, transcription, and AI-generated suggestions. Output may be inaccurate, incomplete, delayed, or inappropriate for your specific situation.

Accounts

You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account. We may require email verification, token refresh, or additional checks to protect the service.

Data and service providers

Completed session history is cloud-authoritative and encrypted at rest. The desktop keeps only necessary protected authentication and device settings, a bounded encrypted completed-session pending-write outbox until cloud acknowledgement, and optional device-only meeting recordings where enabled; it does not retain browsable offline history after acknowledgement. SteadySay hosts account, authentication, subscription, usage, synced settings, and knowledge documents. AI and transcription providers process conversation or screen content only when you request a feature that needs it. The Privacy Policy explains exports, deletion controls, provider processing, and retention.

Referrals

SteadySay may assign your account a stable invite code and share link. You may share them only for lawful, non-deceptive invitations. Do not use spam, impersonation, self-referrals, reciprocal referral cycles, misleading reward claims, purchased traffic, or automated account creation.

A referral is recorded only when a signed-in customer explicitly submits a valid code. Once recorded, the referring and referred account relationship is immutable for the life of the referred account and cannot be replaced through the site. The sender can see an aggregate attributed-referral count but not the referred customer’s identity. Contact support@steadysay.com if an attribution appears incorrect.

Attribution alone does not create an immediate reward. After the referred account starts its first paid SteadySay subscription, SteadySay credits 30 shared session minutes once to both the referring and referred accounts. Referral credits have no cash value, cannot be transferred, and do not renew. Eligibility and the credited balance must be confirmed by the server-reported reward status. SteadySay may withhold or reverse benefits associated with error, abuse, fraud, self-referrals, prohibited conduct, refunds, or chargebacks where permitted by law.

Referral data is included in the signed-in account export. Referral deletion is not automatic or self-service: it is reviewed through the support-assisted account-deletion process, including whether account links must be removed, de-identified, or retained in limited form for fraud prevention, reward or billing disputes, accounting, and legal duties. See the Privacy Policy referral section for the data, purpose, retention, export, and deletion treatment.

Billing and subscriptions

Each eligible new account receives one 45-minute Free Preview for $0, shared by Coach and Meeting. The Free Preview is a one-time allocation, requires no card, and does not renew.

Weekly Flex costs $10 per week with 300 shared session minutes for each paid billing week. Pro Monthly costs $29.99 per month with 1,200 shared session minutes and a 300-minute Weekly usage guardrail. Pro Max costs $69.99 per month with 3,000 shared session minutes and a 750-minute Weekly usage guardrail. A monthly-plan Weekly usage guardrail limits recent consumption and does not add minutes or replenish the monthly balance.

Each continuous session can run for up to five hours. Ending at that limit, or starting a new session, does not reset usage or add minutes. New top-ups start at 30 shared session minutes for $5 in 30-minute increments. Orders of 120 minutes or more receive a 20% volume discount. Purchased top-up minutes do not expire and can be used in Coach or Meeting.

Previously purchased mode-specific and shared top-up balances are migrated into the shared session balance without losing paid time. Legacy plan-period balances remain governed by the verified account status through the supported migration. The signed-in account status is authoritative for the precise state.

Agent model options may report a 1×, 2×, or 4× usage multiplier. The multiplier applies only to AI actions performed with that model. It does not multiply transcription time or other non-AI time.

New paid plans are billed through hosted PayPal checkout. Weekly Flex renews every week; Pro Monthly and Pro Max renew every month until canceled. Confirm cancellation from the signed-in billing screen to stop the next renewal; paid access continues through the current billing period. Cancellation does not automatically refund that period. Refunds are reviewed only after a separate request. Static prices are stated in U.S. dollars; applicable taxes, currency conversion, and the final total are confirmed at checkout. See the Refund Policy for eligibility and the review process.

Taxes, exchange rates, card fees, and bank charges may vary based on your country and the payment provider used at checkout.

Desktop software

The desktop app may require operating system permissions for microphone, screen recording, system audio, notifications, updates, and local file access. You are responsible for installing updates and configuring permissions needed for your selected features.

Acceptable conduct

You agree to follow the Acceptable Use Policy. Do not use SteadySay to deceive, cheat, bypass assessment rules, violate confidentiality obligations, or assist unlawful conduct.

Disclaimers

The service is provided as-is and as-available. We do not guarantee professional outcomes, uninterrupted availability, error-free AI output, or compatibility with every meeting app, operating system configuration, or organization policy.

Termination

We may suspend or terminate access for non-payment, security risk, abuse, illegal conduct, or violation of these terms. You may begin cancellation of future subscription renewals from your signed-in billing screen. If the billing path is unavailable, contact billing@steadysay.com before the next renewal date.